Jim's Trailer Sales Customer Reviews
-
Mia Carpenter, Streetsboro, OH
-
This is our first RV. This place was recommended to me by a good friend. Had a great experience with all people I dealt with. All the staff were very professional. No pressure sales. Family atmosphere.
Raymond Stachurski, CLEVELAND, OHIO -
We just completed our first camping trip with our 2022 Jayco 25RB. The trip was great & the trailer worked perfectly. No issues at all; thanks to Jim's for the careful inspection & ensuring the trailer was ready for use! The 25RB is the perfect couples trailer with extra room for kids on the jackknife sofa & convertible dinette.
james shoemaker, MEDINA, OH -
Inspected our Jayco 25RB on Friday. Jim's Trailer Sales were great! The trailer was in perfect condition & the few manufacturer issues had been identified and corrected before we arrived. They were great throughout the sales process! We ordered in June, it arrived in Oct, and they held it until we were ready in Feb. Great price too!
james shoemaker, MEDINA, OH -
We could not be more pleased with our experience with JTSRV! Our most knowledgeable sales man Johnathan Nichols, explained everything we needed to know about Jayco campers! I had no desire to even look at anything else. Once I contacted him about campers,, he was on top of it. Telling me where to look to compare, looking for exactly what we needed and wanted. And the camper we purchased is just perfect!!! It is exactly what we wanted. We could not be happier! All the other people we dealt with from financing, demo,and sales for the extras we needed were all polite and very knowledgeable. I would highly recommend JTSRV to anyone looking for an RV!
ROBERTA PORTER, Akron, OH -
We're very happy with Jim's & Jayco. We've purchased three RVs from Jim's and the customer service has been excellent.
Andy Polly Onderko, Elyria, OH -
Could not be more pleased with the service. No hassles, no pushing for the sale. They work as a team rather than who gets a paycheck. Will definitely do business with again.
-Anonymous -
It was a pleasure speaking to Cici today. She took time to answer all of our questions and showed us exactly what we are looking for. When we decide to buy She will be our first stop. Please notify us of the outdoor show in Sept. 2019. Thank you, Tom
-Anonymous -
Great experience! Stopped in to take another look at a motor home we had seen at the RV show. We were taken care of right away and we were welcome to take it for a test drive. We then sat down to talk price and we were very happy with the offer. We had done our homework and knew what we wanted. Great experience and I'm sorry we ever looked at other dealers.
Roxanne Johnson Hanson -
A great family dealer. Takes top-notch care of their customers. By far the best in the area. We will continue to buy from them. Highly recommended!
Dave Keener -
I am blown away at the outstanding customer service I have had from this family owned company. They have bent over backwards to give me the best customer service I have ever experienced. Thank you JTS!!! I only wish every company was as caring as yours.
Doreen Cannon -
We love Jim's Trailer Sales, Inc. Everyone there is so friendly and helpful, we feel like we have known them for years. We love doing business with them.
Sharon Updegrove -
If you are in the market for a camper, this is the place to go. Our family has bought six trailers from Jim's over the years. You will be happy you bought here.
Matthew Neff -
I recently had some body damage repaired at Jim's Trailer Sales. The staff was great to deal with, they repaired the damage in a timely manner and my trailer looks like new again. You can't tell it was ever repaired. They did a great job. Hopefully, I won't be needing anymore damage repair, but if I do, I would definitely go back to Jim's.
Kevin Collins -
We traded in our Class C this year at Jim's and bought a 2017 trailer. We have been dealing with Jim's since we bought our Class C years ago (from another dealer.) Jim's has always given us wonderful service for all these years. Jim, Adriana, Paul and Big Jim, as well as the rest of the staff that they employ are always friendly and helpful.
Judith Foster Dunn -
Best place ever to purchase a new RV in the nation! Will never have to go looking around to find our next RV. All the staff at Jim's are top notch and easy to work with!Okay to share comments as testimonial
Gary Hasek -
Great experience! Stopped in to take another look at a motor home we had seen at the RV show. We were taken care of right away and we were welcome to take it for a test drive. We then sat down to talk price and we were very happy with the offer. We had done our homework and knew what we wanted. Great experience and I'm sorry we ever looked at other dealers.Roxanne Ohnson Hanson -
We had our trailer stored and serviced at JTS for five years. The experience was excellent. Whenever there was any issue with our trailer it was handled in a timely manner. I had a hole in my diamond plating and their technician did such an outstanding job blending in a "patch" that I initially had to really look for it and thought they had replaced the whole thing. Great family atmosphere!!!!! We recently sold our camper because the kids are grown up now, but we will return to JTS when we purchase our retirement camper!!!
Kathy Drum -
JTS hands down is the best RV dealership around!!!! We have purchased four RVs from JTS and continue to be a loyal customer to them. We will not go anywhere else. Jimmy, Adriana and JTS staff are always welcoming, very knowledgeable, great with customer service and they always go above and beyond to exceed our expectations. We praise and appreciate JTS for quality of service and will always recommended them!!! Thanks JTS for always being honest and working with us. You have a loyal customer for life. !!!!!
Jennifer Sieracki Nichols -
Great experience! Stopped in to take another look at a motor home we had seen at the RV show. We were taken care of right away and we were welcome to take it for a test drive. We then sat down to talk price and we were very happy with the offer. We had done our homework and knew what we wanted. Great experience and Im sorry we ever looked at other dealers.
Roxanne ohnson Hanson -
Jim's Trailers is a great dealer! We purchased a 2017 Jay flight 28BHBE from them in January. Everyone there has been a joy to work with. I can only imagine they will have no problem taking care of us down the road of ownership. I love how much inventory they carry in their store. Thanks Adriana, Jimmy and staff!!
Tony Lalonde -
I recently had some body damage repaired at Jim's Trailer Sales. The staff was great to deal with, they repaired the damage in a timely manner and my trailer looks like new again. You cant tell it was ever repaired. They did a great job. Hopefully, I won't be needing anymore damage repair, but if I do, I would definitely go back to Jim's.
Kevin Collins -
Just did our walk through on our first trailer! Jerry was super at explaining all the options. Even helped us get everything we needed for our first outing. Entire staff and service techs were great. Found small issue during walk through and Jerry went out of his way to make sure it was fixed. Terrific! Can't wait to start our travels!!
Chris Irwin -
They are a great place to do business with. The staff makes you feel like you are part of the family. Everyone is helpful and courteous. Thanks for all the help Jim's Trailer Sales!
Richard Updegrove -
Best place ever to purchase a new RV in the nation! Will never have to go looking around to find our next RV. All the staff at Jims are top notch and easy to work with!
Gary Hasek -
Good people!!
Kaylie Sottlemire -
Great sales staff, great service techs. Great local family-owned business.
Jeff Rea -
We traded in our Class C this year at Jims and bought a 2017 trailer. We have been dealing with Jims since we bought our Class C years ago (from another dealer.) Jims has always given us wonderful service for all these years. Jim, Adriana, Paul and Big Jim, as well as the rest of the staff that they employ are always friendly and helpful.
Judith Foster Dunn
I would highly recommend Jim's Trailer Sales. We upgraded our camper, from a previously purchased camper from Jim's, since our family is growing and we needed more room. There were some issues from the manufacturer, but Jim's corrected them and now our camper is perfect. They have great salesmen, finance, and service.